NOW / ServiceNow, Inc. - تصريحات هيئة الأوراق المالية والبورصات، التقرير السنوي، بيان الوكيل

سيرفيس ناو، وشركة
US ˙ NYSE ˙ US81762P1021

الإحصائيات الأساسية
LEI 549300HJTQM36M0E1G39
CIK 1373715
SEC Filings
All companies that sell securities in the United States must register with the Securities and Exchange Commission (SEC) and file reports on a regular basis. These reports include company annual reports (10K, 10Q), news updates (8K), investor presentations (found in 8Ks), insider trades (form 4), ownership reports (13D, and 13G), and reports related to the specific securities sold, such as registration statements and prospectus. This page shows recent SEC filings related to ServiceNow, Inc.
SEC Filings (Chronological Order)
توفر هذه الصفحة قائمة كاملة ومرتبة ترتيبًا زمنيًا لتصريحات هيئة الأوراق المالية والبورصات، باستثناء تصريحات الملكية التي نقدمها في مكان آخر.
July 24, 2025 10-Q

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ Quarterly Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended June 30, 2025 OR ☐ Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Commission File Number: 001-35580 SERVICENOW, INC. (Exact na

July 23, 2025 EX-99.1

ServiceNow Reports Second Quarter 2025 Financial Results

ServiceNow Reports Second Quarter 2025 Financial Results •ServiceNow exceeds guidance across all Q2 2025 topline growth and profitability metrics •Subscription revenues of $3,113 million in Q2 2025, representing 22.

July 23, 2025 8-K

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): July 23, 2025 SERVICENOW, INC. (Exa

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): July 23, 2025 SERVICENOW, INC.

July 7, 2025 EX-FILING FEES

Filing Fee Table

Exhibit 107 Calculation of Filing Fee Tables Form S-8 (Form Type) ServiceNow, Inc.

July 7, 2025 EX-4.5

Form of Restricted Share Unit Award Agreement under data.world, Inc. 2025 Restricted Stock Unit Plan.

data.world, Inc. 2025 RESTRICTED STOCK UNIT PLAN RESTRICTED STOCK UNIT AWARD Contingent upon the close of the proposed transaction between ServiceNow, Inc. (“ServiceNow”) and data.world, Inc. (the “Company” and such transaction, the “Proposed Transaction”) for which ServiceNow and the Company have entered into an Agreement and Plan of Merger dated May 6, 2025 (the “Merger Agreement”), and your con

July 7, 2025 EX-4.4

data.world, Inc. 2025 Restricted Stock Unit Plan.

DATA.WORLD INC. 2025 RESTRICTED STOCK UNIT PLAN 1.PURPOSE. The purpose of this Plan is to provide incentives to attract, retain, and motivate eligible persons whose present and potential contributions are important to the success of the Company, and any Parents, Subsidiaries, and Affiliates that exist now or in the future, by offering them an opportunity to participate in the Company’s future perf

July 7, 2025 S-8

As filed with the Securities and Exchange Commission on July 7, 2025

As filed with the Securities and Exchange Commission on July 7, 2025 Registration No.

May 30, 2025 8-K

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): May 30, 2025 SERVICENOW, INC. (Exac

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): May 30, 2025 SERVICENOW, INC.

May 30, 2025 424B7

468,499 Shares Common Stock

Filed Pursuant to Rule 424(b)(7) Registration No. 333-279150 PROSPECTUS SUPPLEMENT (to Prospectus dated May 6, 2024) 468,499 Shares Common Stock The selling stockholders of ServiceNow, Inc. (“ServiceNow,” “we,” “us” or the “Company”) listed under the heading “Selling Stockholders” may offer and resell up to 468,499 shares of our common stock, par value $0.001 per share (“common stock”) under this

May 30, 2025 EX-4.5

Form of Restricted Share Unit Award Agreement under Logik.io Inc. 2025 Restricted Stock Unit Plan.

LOGIK.IO INC. 2025 RESTRICTED STOCK UNIT PLAN NOTICE OF GLOBAL RESTRICTED STOCK UNIT AWARD Unless otherwise defined herein, the terms defined in the Logik.io Inc. (the “Company”) 2025 Restricted Stock Unit Plan (the “Plan”) shall have the same meanings in this Notice of Global Restricted Stock Unit Award and the electronic representation of this Notice of Global Restricted Stock Unit Award establi

May 30, 2025 EX-4.4

Logik.io Inc. 2025 Restricted Stock Unit Plan.

LOGIK.IO INC. 2025 RESTRICTED STOCK UNIT PLAN 1.PURPOSE. The purpose of this Plan is to provide incentives to attract, retain, and motivate eligible persons whose present and potential contributions are important to the success of the Company, and any Parents, Subsidiaries, and Affiliates that exist now or in the future, by offering them an opportunity to participate in the Company’s future perfor

May 30, 2025 EX-FILING FEES

Calculation of Filing Fee Tables (Form Type) ServiceNow, Inc. (Exact name of registrant as specified in its charter) Table 1: Newly Registered Securities

Exhibit 107 Calculation of Filing Fee Tables 424B7 (Form Type) ServiceNow, Inc. (Exact name of registrant as specified in its charter) Table 1: Newly Registered Securities Security Type Security Class Title Fee Calculation Rule Amount Registered(1) Proposed Maximum Offering Price Per Unit(2) Maximum Aggregate Offering Price Fee Rate Amount of Registration Fee(3) Fees to be Paid Equity Common stock

May 30, 2025 EX-FILING FEES

Filing Fee Table

Exhibit 107 Calculation of Filing Fee Tables Form S-8 (Form Type) ServiceNow, Inc.

May 30, 2025 S-8

As filed with the Securities and Exchange Commission on May 30, 2025

As filed with the Securities and Exchange Commission on May 30, 2025 Registration No.

May 27, 2025 8-K

Amendments to Articles of Incorporation or Bylaws; Change in Fiscal Year, Financial Statements and Exhibits, Submission of Matters to a Vote of Security Holders

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): May 22, 2025 SERVICENOW, INC.

May 27, 2025 EX-3.1

Restated Certificate of Incorporation of Registrant

SERVICENOW, INC. RESTATED CERTIFICATE OF INCORPORATION (Pursuant to Section 245 of the General Corporation Law of the State of Delaware) ServiceNow, Inc., a corporation organized and existing under and by virtue of the provisions of the General Corporation Law of the state of Delaware (the “General Corporation Law”), does hereby certify as follows. 1.The name of this corporation is ServiceNow, Inc

May 20, 2025 424B3

The date of this prospectus is May 20, 2025, and it is first being mailed or otherwise delivered to Moveworks stockholders on or about May 20, 2025.

Table of Contents Filed Pursuant to Rule 424(b)(3) Registration No. 333-286708 On March 9, 2025, ServiceNow, Inc., a Delaware corporation (“ServiceNow”), Mavericks Merger Sub, Inc., a Delaware corporation and a direct wholly-owned subsidiary of ServiceNow (“Merger Sub I”), and Mavericks Merger Sub, LLC, a Delaware limited liability company and a direct wholly-owned subsidiary of ServiceNow (“Merge

May 20, 2025 CORRESP

ServiceNow, Inc. 2225 Lawson Lane Santa Clara, CA 95054 (408) 501-8550

CORRESP ServiceNow, Inc. 2225 Lawson Lane Santa Clara, CA 95054 (408) 501-8550 VIA EDGAR U.S. Securities and Exchange Commission Division of Corporation Finance Office of Technology 100 F Street, N.E. Washington, D.C. 20549 Attention: Alexandra Barone and Mitchell Austin May 20, 2025 Re: ServiceNow, Inc. Registration Statement on Form S-4 File No. 333-286708 Dear Ms. Barone and Mr. Austin: Pursuan

May 13, 2025 S-4/A

As filed with the Securities and Exchange Commission on May 13, 2025

Table of Contents As filed with the Securities and Exchange Commission on May 13, 2025 Registration No.

May 13, 2025 CORRESP

SKADDEN, ARPS, SLATE, MEAGHER & FLOM LLP 525 UNIVERSITY AVENUE VIA EDGAR U.S. Securities and Exchange Commission Division of Corporation Finance Office of Technology 100 F Street, N.E. Washington, D.C. 20549 Attention: Alexandra Barone and Mitchell A

CORRESP SKADDEN, ARPS, SLATE, MEAGHER & FLOM LLP 525 UNIVERSITY AVENUE VIA EDGAR U.

May 12, 2025 PX14A6G

240.14a-103 Notice of Exempt Solicitation U.S. Securities and Exchange Commission, Washington, DC 20549

240.14a-103 Notice of Exempt Solicitation U.S. Securities and Exchange Commission, Washington, DC 20549 Name of registrant: ServiceNow Inc. Name of person relying on exemption: James McRitchie of CorpGov.net, [email protected] These written materials are submitted pursuant to Rule 14a-6(g)(1) promulgated under the Securities Exchange Act of 1934. Submission is not required of this filer under the ter

May 8, 2025 DEFA14A

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 Filed by the Registrant ☑ Filed by a Party other than the Registrant ☐ Check the appropriate box: ☐ Preliminary Proxy Statement ☐ Confidential, for Use of the Commission Only (as permitted by Ru

April 25, 2025 DEL AM

April 25, 2025

DEL AM April 25, 2025 VIA EDGAR U.S. Securities and Exchange Commission 100 F Street, NE Washington, DC 20549 RE: ServiceNow, Inc. (the “Company”) Registration Statement on Form S-4 File No. 333-286708 Ladies and Gentlemen: Pursuant to Rule 473(c) of the Securities Act of 1933, as amended (the “Securities Act”), ServiceNow, Inc. (the “Registrant”) is hereby filing a delaying amendment with respect

April 23, 2025 EX-99.1

ServiceNow Reports First Quarter 2025 Financial Results

ServiceNow Reports First Quarter 2025 Financial Results •ServiceNow exceeds guidance across all Q1 2025 topline growth and profitability metrics •Subscription revenues of $3,005 million in Q1 2025, representing 19% year-over-year growth, 20% in constant currency •Total revenues of $3,088 million in Q1 2025, representing 18.

April 23, 2025 EX-10.2

Amendment to Employment Agreement dated March

Amendment to Employment Agreement This Amendment No. 1 (this “Amendment”) to that certain Employment Agreement by and between ServiceNow, Inc. (the “Company”) and Amit Zavery (“Executive”), dated as of September 17, 2024 (as may be amended, supplemented or modified from time to time, the “Employment Agreement”), is made and entered into by and between the Company and Executive, effective as of Mar

April 23, 2025 S-4

As filed with the Securities and Exchange Commission on April 23, 2025

Table of Contents As filed with the Securities and Exchange Commission on April 23, 2025 Registration No.

April 23, 2025 EX-FILING FEES

Filing Fee Table

Exhibit 107 Calculation of Filing Fee Tables Form S-4 (Form Type) ServiceNow, Inc.

April 23, 2025 8-K

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): April 21, 2025 SERVICENOW, INC. (Ex

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): April 21, 2025 SERVICENOW, INC.

April 23, 2025 EX-10.1

Restricted Stock Unit Award Agreement

SERVICENOW, INC. AMENDED AND RESTATED 2021 EQUITY INCENTIVE PLAN NOTICE OF GLOBAL RESTRICTED STOCK UNIT AWARD Unless otherwise defined herein, the terms defined in the ServiceNow, Inc. (the “Company”) Amended and Restated 2021 Equity Incentive Plan (the “Plan”) shall have the same meanings in this Notice of Global Restricted Stock Unit Award and the electronic representation of this Notice of Glob

April 23, 2025 10-Q

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ Quarterly Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended March 31, 2025 OR ☐ Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Commission File Number: 001-35580 SERVICENOW, INC. (Exact n

April 4, 2025 DEF 14A

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 Filed by the Registrant þ Filed by a Party other than the Registrant o Check the appropriate box: o Preliminary Proxy Statement o Confidential, for Use of the Commission Only (as permitted by Ru

April 4, 2025 DEFA14A

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 Filed by the Registrant Filed by a Party other than the Registrant Check the appropriate box: Preliminary Proxy Statement Confidential, for Use of the Commission Only (as permitted by Rule 14a-6

March 21, 2025 PRE 14A

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 Filed by the Registrant þ Filed by a Party other than the Registrant o Check the appropriate box: þ Preliminary Proxy Statement o Confidential, for Use of the Commission Only (as permitted by Ru

March 10, 2025 8-K

Regulation FD Disclosure, Financial Statements and Exhibits

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): March 10, 2025 SERVICENOW, INC.

March 10, 2025 EX-99.1

ServiceNow to extend leading agentic AI to every employee for every corner of the business with acquisition of Moveworks ServiceNow’s agentic AI and automation strengths plus Moveworks’ front-end AI assistant and enterprise search technology to accel

ServiceNow to extend leading agentic AI to every employee for every corner of the business with acquisition of Moveworks ServiceNow’s agentic AI and automation strengths plus Moveworks’ front-end AI assistant and enterprise search technology to accelerate enterprise AI adoption and innovation Together with Moveworks, ServiceNow will drive use of its agentic AI platform across key growth areas including CRM SANTA CLARA, CALIF.

March 10, 2025 425

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): March 10, 2025 SERVICENOW, INC. (Ex

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): March 10, 2025 SERVICENOW, INC.

March 10, 2025 425

* * *

Filed by ServiceNow, Inc. Commission File No. 001-35580 Pursuant to Rule 425 under the Securities Act of 1933, as amended Subject Company: ServiceNow, Inc. On March 10, 2025, ServiceNow, Inc. published the following on X: On March 10, 2025, ServiceNow, Inc. published the following on Facebook: On March 10, 2025, ServiceNow, Inc. published the following on LinkedIn: On March 10, 2025, Amit Zavery,

March 10, 2025 EX-99.1

ServiceNow to extend leading agentic AI to every employee for every corner of the business with acquisition of Moveworks ServiceNow’s agentic AI and automation strengths plus Moveworks’ front-end AI assistant and enterprise search technology to accel

ServiceNow to extend leading agentic AI to every employee for every corner of the business with acquisition of Moveworks ServiceNow’s agentic AI and automation strengths plus Moveworks’ front-end AI assistant and enterprise search technology to accelerate enterprise AI adoption and innovation Together with Moveworks, ServiceNow will drive use of its agentic AI platform across key growth areas including CRM SANTA CLARA, CALIF.

February 12, 2025 EX-3.1

Restated Bylaws of Registrant

Exhibit 3.1 SERVICENOW, INC. a Delaware Corporation RESTATED BYLAWS As amended on February 11, 2025 SERVICENOW, INC. a Delaware Corporation RESTATED BYLAWS As amended on February 11, 2025 ARTICLE I: STOCKHOLDERS Section 1.1: Annual Meetings. An annual meeting of stockholders shall be held for the election of directors at such date and time as the Board of Directors of the Corporation (the “Board”)

February 12, 2025 8-K

Amendments to Articles of Incorporation or Bylaws; Change in Fiscal Year, Financial Statements and Exhibits

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): February 11, 2025 SERVICENOW, INC.

January 30, 2025 EX-21.1

Subsidiaries of the Registrant

EXHIBIT 21.1 SUBSIDIARIES Name of Subsidiary Jurisdiction of Incorporation or Organization ServiceNow Australia Pty Ltd Australia ServiceNow GmbH Austria ServiceNow Belgium BV Belgium Sweagle NV Belgium ServiceNow Brasil Gerenciamento de Servicos Ltda Brazil ServiceNow Canada Inc. Canada ServiceNow Costa Rica, S.R.L. Costa Rica ServiceNow Czechia s.r.o Czech Republic ServiceNow Ventures Holdings,

January 30, 2025 EX-10.22

Employment Letter Agreement dated November 25, 2024, by and between the Registrant and Paul Smith

ServiceNow www.servicenow.com 2225 Lawson Lane Santa Clara, CA 95054 Exhibit 10.22 November 25, 2024 Paul Smith Dear Paul: This letter agreement (this “Agreement”) is entered into between you and ServiceNow, Inc. (the “Company”) and it shall take effect immediately upon your execution of this Agreement below (the “Effective Date”). The purpose of this Agreement is to update the current terms and c

January 30, 2025 10-K

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K ☒ Annual Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the fiscal year ended December 31, 2024 ☐ Transition report pursuant to Secti

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K ☒ Annual Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the fiscal year ended December 31, 2024 OR ☐ Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Commission File Number: 001-35580 SERVICENOW, INC. (Exact name of registran

January 30, 2025 EX-19.1

nsider Trading Policy

Exhibit 19.1 Insider Trading Policy Insider Trading Policy 1. Purpose & Scope 1.1. Policy Purpose ServiceNow, Inc. (collectively with its subsidiaries, the “Company”) is committed to promoting high standards of ethical business conduct and compliance with applicable laws, rules and regulations. As part of this commitment, the Company’s Board of Directors has adopted this Insider Trading Policy (th

January 29, 2025 EX-99.1

ServiceNow Reports Fourth Quarter and Full-Year 2024 Financial Results; Board of Directors Authorizes Additional $3B for Share Repurchase Program

ServiceNow Reports Fourth Quarter and Full-Year 2024 Financial Results; Board of Directors Authorizes Additional $3B for Share Repurchase Program •Subscription revenues of $2,866 million in Q4 2024, representing 21% year-over-year growth, 21% in constant currency •Total revenues of $2,957 million in Q4 2024, representing 21% year-over-year growth, 21% in constant currency •Current remaining performance obligations of $10.

January 29, 2025 8-K

Financial Statements and Exhibits, Results of Operations and Financial Condition, Other Events

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): January 29, 2025 SERVICENOW, INC.

December 27, 2024 EX-10.1

Form of Amendment to Employment Agreement between the Registrant and each of William R. McDermott, Gina Mastantuono

Form of Amendment to Employment Agreement This Amendment No. [] (this “Amendment”) to that certain Employment Agreement by and between ServiceNow, Inc. (the “Company”) and [] (“Executive”), dated as of [] (as may be amended, supplemented or modified from time to time, the “Employment Agreement”), is made and entered into by and between the Company and Executive, effective as of January 1, 2025. An

December 27, 2024 8-K

Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers, Financial Statements and Exhibits

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): December 24, 2024 SERVICENOW, INC.

December 27, 2024 EX-10.2

ServiceNow, Inc. Executive Severance Policy

SERVICENOW, INC. EXECUTIVE SEVERANCE POLICY This ServiceNow, Inc. Executive Severance Policy (as amended from time to time, the “Policy”) is intended to help retain qualified senior level employees, maintain a stable work environment and provide economic security to eligible employees by providing severance payments and benefits to such employees. The Company, including each subsidiary that is an

October 24, 2024 10-Q

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ Quarterly Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended September 30, 2024 OR ☐ Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Commission File Number: 001-35580 SERVICENOW, INC. (Exa

October 23, 2024 EX-99.2

ServiceNow names enterprise software industry veteran Amit Zavery as President, CPO, and COO to lead product and engineering Google Cloud and Oracle leader brings extensive experience in enterprise innovation, transformation, and scale

ServiceNow names enterprise software industry veteran Amit Zavery as President, CPO, and COO to lead product and engineering Google Cloud and Oracle leader brings extensive experience in enterprise innovation, transformation, and scale SANTA CLARA, Calif.

October 23, 2024 EX-99.1

ServiceNow Reports Third Quarter 2024 Financial Results

ServiceNow Reports Third Quarter 2024 Financial Results •ServiceNow exceeds guidance across all Q3 2024 topline growth and profitability metrics; raises 2024 subscription revenues guidance •Subscription revenues of $2,715 million in Q3 2024, representing 23% year-over-year growth, 22.

October 23, 2024 8-K

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): October 21, 2024 SERVICENOW, INC. (

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): October 21, 2024 SERVICENOW, INC.

October 23, 2024 EX-10.1

Employment Agreement dated September 17, 2024, between the Company and Amit Zavery

September 17, 2024 Amit Zavery Dear Amit: On behalf of ServiceNow, Inc. (the “Company”), this letter agreement (the “Agreement”) sets forth the terms and conditions of your employment as President, Chief Product Officer, and Chief Operating Officer of the Company. 1.Position. Effective on your Start Date (as defined below), you will serve as the Company’s President, Chief Product Officer, and Chie

July 25, 2024 10-Q

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ Quarterly Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended June 30, 2024 OR ☐ Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Commission File Number: 001-35580 SERVICENOW, INC. (Exact na

July 25, 2024 EX-10.1

Agreement, dated April 1, 2024, by and between the registrant and

Exhibit 10.1 CJ Desai 103 Bella Vista Drive Hillsborough, CA 94010 April 1, 2024 Extension of Temporary Relocation Agreement Dear CJ, As you are aware, your Temporary Relocation Agreement with ServiceNow, Inc. (the “Company”), setting forth the terms of your relocation from California (your “Home State”) to New York (your “Host State”) signed on 28 July 2023 (the “Relocation Contract”) is due to e

July 25, 2024 EX-10.2

International Secondment Agreement dated April 2, 2024, by and between the Registrant and Paul Smith

EXHIBIT 10.2 International Secondment Agreement April 2, 2024 Paul Smith Overy Farmhouse Dorchester On Thames Wallingford Oxfordshire OX10 7JU United Kingdom Dear Paul, We are pleased to confirm your international secondment (“Secondment”) from ServiceNow UK Limited (the “Company”), located in Staines, United Kingdom (your “Home Location”), to ServiceNow, Inc (the “Host Company”), located in the U

July 24, 2024 EX-99.1

ServiceNow Reports Second Quarter 2024 Financial Results

ServiceNow Reports Second Quarter 2024 Financial Results •ServiceNow exceeds guidance across all Q2 2024 topline growth and profitability metrics; raises 2024 subscription revenues and operating margin guidance •Subscription revenues of $2,542 million in Q2 2024, representing 23% year-over-year growth, 23% in constant currency •Total revenues of $2,627 million in Q2 2024, representing 22% year-over-year growth, 22.

July 24, 2024 EX-10.1

Mutual Separation and Release Agreement dated July 24, 2024, between the Company and Chirantan J. ("CJ") Desai

ServiceNow www.servicenow.com 2225 Lawson Lane Santa Clara, CA 95054 Tel+1 (408) 501-8550 Fax+1 (408) 501 8550 July 24, 2024 Chirantan J. (“CJ”) Desai Re: Mutual Separation and Release Agreement Dear CJ: As discussed, ServiceNow, Inc. (the “Company”) and you (collectively the “Parties”) have agreed you will resign from all positions at the Company (“you” or “Desai”). The Company hereby provides th

July 24, 2024 8-K

Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers, Financial Statements and Exhibits, Results of Operations and Financial Condition

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): July 24, 2024 SERVICENOW, INC.

May 23, 2024 8-K

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): May 23, 2024 SERVICENOW, INC. (Exac

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): May 23, 2024 SERVICENOW, INC.

May 10, 2024 DEFA14A

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 Filed by the Registrant ☑ Filed by a Party other than the Registrant ☐ Check the appropriate box: ☐ Preliminary Proxy Statement ☐ Confidential, for Use of the Commission Only (as permitted by Ru

May 6, 2024 EX-FILING FEES

Filing Fee Table

Exhibit 107 Calculation of Filing Fee Tables Form S-3 (Form Type) ServiceNow, Inc.

May 6, 2024 EX-25.1

Form T-1 Statement of Eligibility under the Trust Indenture Act of 1939, as amended, of Computershare Trust Company, N.A., as successor to Wells Fargo Bank, National Association

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM T-1 STATEMENT OF ELIGIBILITY UNDER THE TRUST INDENTURE ACT OF 1939 OF A CORPORATION DESIGNATED TO ACT AS TRUSTEE CHECK IF AN APPLICATION TO DETERMINE ELIGIBILITY OF A TRUSTEE PURSUANT TO SECTION 305(b)(2) [] COMPUTERSHARE TRUST COMPANY, NATIONAL ASSOCIATION (Exact name of trustee as specified in its charter) National Bank

May 6, 2024 S-3ASR

As filed with the Securities and Exchange Commission on May 6, 2024

As filed with the Securities and Exchange Commission on May 6, 2024 Registration No.

May 6, 2024 10-Q

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ Quarterly Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended March 31, 2024 OR ☐ Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Commission File Number: 001-35580 SERVICENOW, INC. (Exact n

April 24, 2024 8-K

Financial Statements and Exhibits, Results of Operations and Financial Condition

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): April 24, 2024 SERVICENOW, INC.

April 24, 2024 EX-99.1

ServiceNow Reports First Quarter 2024 Financial Results

ServiceNow Reports First Quarter 2024 Financial Results •ServiceNow exceeds guidance across all Q1 2024 topline growth and profitability metrics; raises midpoint of 2024 subscription revenues guidance range •Subscription revenues of $2,523 million in Q1 2024, representing 25% year-over-year growth, 24.

April 4, 2024 DEFA14A

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 Filed by the Registrant Filed by a Party other than the Registrant Check the appropriate box: Preliminary Proxy Statement Confidential, for Use of the Commission Only (as permitted by Rule 14a-6

April 4, 2024 DEF 14A

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 Filed by the Registrant þ Filed by a Party other than the Registrant o Check the appropriate box: o Preliminary Proxy Statement o Confidential, for Use of the Commission Only (as permitted by Ru

April 4, 2024 DEF 14A

DEF 14A

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February 14, 2024 SC 13G/A

NOW / ServiceNow, Inc. / PRICE T ROWE ASSOCIATES INC /MD/ Passive Investment

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 13G Under the Securities Exchange Act of 1934 (Amendment No. 14) SERVICENOW INC (Name of Issuer) COMMON STOCK (Title of Class of Securities) 81762P102 (CUSIP NUMBER) December 31, 2023 (Date of Event which Requires Filing of Statement) Check the appropriate box to designate the Rule pursuant to which this Schedule is f

February 13, 2024 SC 13G/A

NOW / ServiceNow, Inc. / VANGUARD GROUP INC - SCHEDULE 13G/A Passive Investment

SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Schedule 13G Under the Securities Exchange Act of 1934 (Amendment No.: 9)* Name of issuer: ServiceNow Inc Title of Class of Securities: Common Stock CUSIP Number: 81762P102 Date of Event Which Requires Filing of this Statement: December 29, 2023 Check the appropriate box to designate the rule pursuant to which this Schedule is filed: ☒ Rule

January 25, 2024 EX-97

Incentive-Based Compensation Recovery Policy

Exhibit 97 SERVICENOW, INC. INCENTIVE-BASED COMPENSATION RECOVERY POLICY Effective as of October 23, 2023 1.Recoupment of Incentive-Based Compensation It is the policy of ServiceNow, Inc. (the “Company”) that, in the event the Company is required to prepare an Accounting Restatement of the Company’s financial statements due to material non-compliance with any financial reporting requirement under

January 25, 2024 EX-21.1

Subsidiaries of the Registrant

EXHIBIT 21.1 SUBSIDIARIES Name of Subsidiary Jurisdiction of Incorporation or Organization ServiceNow Australia Pty Ltd Australia ServiceNow GmbH Austria ServiceNow Belgium BV Belgium Sweagle NV Belgium ServiceNow Brasil Gerenciamento de Servicos Ltda Brazil Era Software, Inc. Canada ServiceNow Canada Inc. Canada ServiceNow Costa Rica, S.R.L. Costa Rica DotWalk, Inc. Delaware ServiceNow Ventures H

January 25, 2024 10-K

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K ☒ Annual Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the fiscal year ended December 31, 2023 ☐ Transition report pursuant to Secti

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K ☒ Annual Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the fiscal year ended December 31, 2023 OR ☐ Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Commission File Number: 001-35580 SERVICENOW, INC. (Exact name of registran

January 24, 2024 EX-99.1

ServiceNow Reports Fourth Quarter and Full-Year 2023 Financial Results

ServiceNow Reports Fourth Quarter and Full-Year 2023 Financial Results •ServiceNow exceeds guidance across all Q4 2023 topline growth and profitability metrics; raises 2024 subscription revenues and operating margin outlook •Subscription revenues of $2,365 million in Q4 2023, representing 27% year-over-year growth, 25.

January 24, 2024 8-K

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): January 24, 2024 SERVICENOW, INC. (

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): January 24, 2024 SERVICENOW, INC.

October 26, 2023 EX-10.1

Temporary Relocation dated July 28, 2023, by and between the Registrant and Chirantan J. Desai

Exhibit 10.1 July 25, 2023 Dear CJ, Temporary Relocation On behalf of ServiceNow, Inc. (the “Company”), we are pleased to offer you the opportunity of a temporary relocation (the "Relocation”) from California (your “Home State”) to New York (your “Host State”), effective from 8/1/23 to 7/31/24 (the “Term”). All Company policies and the terms of your employment with the Company will remain applicab

October 26, 2023 10-Q

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ Quarterly Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended September 30, 2023 OR ☐ Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Commission File Number: 001-35580 SERVICENOW, INC. (Exa

October 25, 2023 EX-99.1

ServiceNow Reports Third Quarter 2023 Financial Results

ServiceNow Reports Third Quarter 2023 Financial Results •ServiceNow exceeds guidance across all Q3 2023 topline growth and profitability metrics; raises 2023 subscription revenues and operating margin guidance •Subscription revenues of $2,216 million in Q3 2023, representing 27% year-over-year growth, 24.

October 25, 2023 8-K

Financial Statements and Exhibits, Results of Operations and Financial Condition

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): October 25, 2023 SERVICENOW, INC.

July 27, 2023 10-Q

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ Quarterly Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended June 30, 2023 OR ☐ Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Commission File Number: 001-35580 SERVICENOW, INC. (Exact na

July 27, 2023 EX-10.1

Letter of Understanding - International Business Travel Arrangement dated May 26, 2023, between the Registrant and Paul Smith

EXHIBIT 10.1 Letter of Understanding – International Business Travel Arrangement May 11, 2023 Paul Smith Dear Paul, On behalf of ServiceNow UK Limited (the “Company”), we are hereby detailing the tax protection arrangements, and certain other benefits, associated with your regular International Business Travel arrangement between Staines, United Kingdom (your “Home Location”) and the United States

July 26, 2023 EX-99.1

ServiceNow Reports Second Quarter 2023 Financial Results

ServiceNow Reports Second Quarter 2023 Financial Results •ServiceNow exceeds guidance across all Q2 2023 topline growth and profitability metrics; raises 2023 subscription revenues and operating margin guidance •Subscription revenues of $2,075 million in Q2 2023, representing 25% year-over-year growth, 25% adjusted for constant currency •Total revenues of $2,150 million in Q2 2023, representing 23% year-over-year growth, 22.

July 26, 2023 8-K

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): July 26, 2023 SERVICENOW, INC. (Exa

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): July 26, 2023 SERVICENOW, INC.

July 18, 2023 EX-4.4

G2K Group GmbH 2023 Restricted Stock Unit Plan.

Exhibit 4.4 G2K Group GmbH 2023 RESTRICTED STOCK UNIT PLAN 1. PURPOSE. The purpose of this Plan is to provide incentives to attract, retain, and motivate eligible persons whose present and potential contributions are important to the success of the Company, and any Parents, Subsidiaries, and Affiliates that exist now or in the future, by offering them an opportunity to participate in the Company’s

July 18, 2023 EX-FILING FEES

Filing Fee Table.

Exhibit 107 Calculation of Filing Fee Tables Form S-8 (Form Type) ServiceNow, Inc.

July 18, 2023 EX-4.5

Form of Restricted Stock Unit Award Agreement under G2K Group GmbH 2023 Restricted Stock Unit Plan.

Exhibit 4.5 G2K Group GmbH 2023 RESTRICTED STOCK UNIT PLAN RESTRICTED STOCK UNIT AWARD Contingent upon the close of the proposed transaction between ServiceNow, Inc. (“ServiceNow”) and the Company (the “Proposed Transaction”) for which ServiceNow and the Company entered into a Share Purchase Agreement on May 11, 2023 (the “SPA”), you (“Participant”) will be granted an award of Restricted Stock Uni

July 18, 2023 S-8

As filed with the Securities and Exchange Commission on July 18, 2023

As filed with the Securities and Exchange Commission on July 18, 2023 Registration No.

June 9, 2023 EX-FILING FEES

Filing Fee Table

Exhibit 107.1 Calculation of Filing Fee Tables Form S-8 (Form Type) ServiceNow, Inc. (Exact Name of Registrant as Specified in its Charter) Newly Registered Securities Security Type Security Class Title Fee Calculation Rule Amount Registered(1) Proposed Maximum Offering Price Per Unit Maximum Aggregate Offering Price Fee Rate Amount of Registration Fee Equity Common Stock, par value $0.001 per Sha

June 9, 2023 S-8

As filed with the Securities and Exchange Commission on June 9, 2023

As filed with the Securities and Exchange Commission on June 9, 2023 Registration No.

June 2, 2023 EX-10.1

ServiceNow, Inc. Amended and Restated 2021 Equity Incentive Plan

Exhibit 10.1 SERVICENOW, INC. AMENDED AND RESTATED 2021 EQUITY INCENTIVE PLAN 1.PURPOSE. The purpose of this Plan is to provide incentives to attract, retain, and motivate eligible persons whose present and potential contributions are important to the success of the Company, and any Parents, Subsidiaries, and Affiliates that exist now or in the future, by offering them an opportunity to participat

June 2, 2023 8-K

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): June 1, 2023 SERVICENOW, INC. (Exac

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): June 1, 2023 SERVICENOW, INC.

May 24, 2023 DEFA14A

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934

DEFA14A 1 defa14amay2023shareholderl.htm DEFA14A UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 Filed by the Registrant Filed by a Party other than the Registrant Check the appropriate box: Preliminary Proxy Statement Confidential, for Use o

May 19, 2023 DEFA14A

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 Filed by the Registrant Filed by a Party other than the Registrant Check the appropriate box: Preliminary Proxy Statement Confidential, for Use of the Commission Only (as permitted by Rule 14a-6

May 19, 2023 DEFA14A

DEFA14A

Investor Outreach for June 1, 2023 Annual Shareholders Meeting© 2023 ServiceNow, Inc.

May 16, 2023 8-K

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): May 16, 2023 SERVICENOW, INC. (Exac

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): May 16, 2023 SERVICENOW, INC.

May 16, 2023 EX-99.1

ServiceNow Announces Plans to Initiate First-Ever Share Repurchase Program Program authorizes up to $1.5 billion of common stock to be repurchased

ServiceNow Announces Plans to Initiate First-Ever Share Repurchase Program Program authorizes up to $1.

May 2, 2023 CORRESP

2

May 2, 2023 VIA EDGAR U.S. Securities and Exchange Commission Division of Corporation Finance Office of Technology 100 F Street, N.E. Washington, D.C. 20549 Attention: Robert S. Littlepage Joseph Cascarano Re: ServiceNow, Inc. Form 10-K for the Fiscal Year Ended December 31, 2022 Filed January 31, 2023 Form 8-K Filed January 25, 2023 File No. 001-35580 Dear Mr. Littlepage and Mr. Cascarano: Servic

April 27, 2023 10-Q

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ Quarterly Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended March 31, 2023 OR ☐ Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Commission File Number: 001-35580 SERVICENOW, INC. (Exact n

April 26, 2023 8-K

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): April 24, 2023 SERVICENOW, INC. (Ex

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): April 24, 2023 SERVICENOW, INC.

April 26, 2023 EX-99.1

ServiceNow Reports First Quarter 2023 Financial Results

ServiceNow Reports First Quarter 2023 Financial Results •ServiceNow exceeds guidance across all Q1 2023 topline growth and profitability metrics; raises 2023 subscription revenues guidance •Subscription revenues of $2,024 million in Q1 2023, representing 24% year-over-year growth, 27% adjusted for constant currency •Total revenues of $2,096 million in Q1 2023, representing 22% year-over-year growth, 24.

April 26, 2023 DEFA14A

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 Filed by the Registrant þ Filed by a Party other than the Registrant o Check the appropriate box: o Preliminary Proxy Statement o Confidential, for Use of the Commission Only (as permitted by Ru

April 26, 2023 EX-99.2

ServiceNow Appoints Netflix Vice President of Engineering Deborah Black to Board of Directors

ServiceNow Appoints Netflix Vice President of Engineering Deborah Black to Board of Directors SANTA CLARA, Calif.

April 13, 2023 DEFA14A

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 Filed by the Registrant Filed by a Party other than the Registrant Check the appropriate box: Preliminary Proxy Statement Confidential, for Use of the Commission Only (as permitted by Rule 14a-6

April 13, 2023 DEF 14A

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 Filed by the Registrant þ Filed by a Party other than the Registrant o Check the appropriate box: o Preliminary Proxy Statement o Confidential, for Use of the Commission Only (as permitted by Ru

April 13, 2023 DEF 14A

DEF 14A

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February 9, 2023 SC 13G/A

NOW / ServiceNow Inc / VANGUARD GROUP INC - SCHEDULE 13G/A Passive Investment

SC 13G/A 1 tv01878-servicenowinc.htm SCHEDULE 13G/A SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Schedule 13G Under the Securities Exchange Act of 1934 (Amendment No.: 8)* Name of issuer: ServiceNow Inc. Title of Class of Securities: Common Stock CUSIP Number: 81762P102 Date of Event Which Requires Filing of this Statement: December 30, 2022 Check the appropriate box to designate the

January 31, 2023 EX-21.1

Subsidiaries of the Registrant

EXHIBIT 21.1 SUBSIDIARIES Name of Subsidiary Jurisdiction of Incorporation or Organization ServiceNow Australia Pty Ltd Australia ServiceNow GmbH Austria ServiceNow Belgium BV Belgium Sweagle NV Belgium ServiceNow Brasil Gerenciamento de Servicos Ltda Brazil Era Software, Inc. Canada ServiceNow Canada Inc. Canada ServiceNow Costa Rica, S.R.L. Costa Rica DotWalk, Inc. Delaware ITapp Inc. Delaware L

January 31, 2023 10-K

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K ☒ Annual Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the fiscal year ended December 31, 2022 ☐ Transition report pursuant to Secti

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K ☒ Annual Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the fiscal year ended December 31, 2022 OR ☐ Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Commission File Number: 001-35580 SERVICENOW, INC. (Exact name of registran

January 25, 2023 EX-99.1

ServiceNow Reports Fourth Quarter and Full-Year 2022 Financial Results

ServiceNow Reports Fourth Quarter and Full-Year 2022 Financial Results •ServiceNow exceeds high end of guidance across Q4 2022 GAAP topline growth and profitability metrics •Subscription revenues of $1,860 million in Q4 2022, representing 22% year-over-year growth, 27.

January 25, 2023 8-K

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): January 24, 2023 SERVICENOW, INC. (

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): January 24, 2023 SERVICENOW, INC.

November 10, 2022 S-8

As filed with the Securities and Exchange Commission on November 10, 2022

S-8 1 a1now-servicenowformsx8202.htm S-8 As filed with the Securities and Exchange Commission on November 10, 2022 Registration No. 333- UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM S-8 REGISTRATION STATEMENT UNDER THE SECURITIES ACT OF 1933 SERVICENOW, INC. (Exact name of registrant as specified in its charter) Delaware 20-2056195 (State or other jurisdiction of in

November 10, 2022 EX-4.4

2022 New-Hire Equity Incentive Plan

Exhibit 4.4 SERVICENOW, INC. 2022 NEW-HIRE EQUITY INCENTIVE PLAN 1.PURPOSE. The purpose of this Plan is to provide incentives to attract, retain, and motivate eligible persons whose present and potential contributions are important to the success of the Company, and any Parents, Subsidiaries, and Affiliates that exist now or in the future, by offering them an opportunity to participate in the Comp

November 10, 2022 EX-FILING FEES

Filing Fee Table

Exhibit 107.1 CALCULATION OF FILING FEE TABLES Form S-8 (Form Type) ServiceNow, Inc. (Exact Name of Registrant as Specified in Its Charter) Table 1 ? Newly Registered Securities Security Type Security Class Title Fee Calculation Rule Amount Registered (1) Proposed Maximum Offering Price Per Unit (2) Maximum Aggregate Offering Price Fee Rate Amount of Registration Fee Equity Common Stock, $0.0001 p

October 27, 2022 10-Q

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ? Quarterly Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended September 30, 2022 OR ? Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Commission File Number: 001-35580 SERVICENOW, INC. (Exa

October 26, 2022 EX-99.1

ServiceNow Reports Third Quarter 2022 Financial Results

ServiceNow Reports Third Quarter 2022 Financial Results ?Subscription revenues of $1,742 million in Q3 2022, representing 22% year-over-year growth, 28.

October 26, 2022 8-K

Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers, Financial Statements and Exhibits, Results of Operations and Financial Condition

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): October 23, 2022 SERVICENOW, INC.

October 14, 2022 EX-4.4

Era Software, Inc. 2019 Stock Incentive Plan, as amended.

Exhibit 4.4 FINITE AUTOMATA, INC. 2019 STOCK INCENTIVE PLAN 1. Purposes of the Plan. The purposes of this Plan are to attract and retain the best available personnel, to provide additional incentives to Employees, Directors and Consultants and to promote the success of the Company?s business. 2. Definitions. The following definitions shall apply as used herein and in the individual Award Agreement

October 14, 2022 S-8

As filed with the Securities and Exchange Commission on October 14, 2022

S-8 1 tm2227955d1s8.htm FORM S-8 As filed with the Securities and Exchange Commission on October 14, 2022 Registration No. 333- UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM S-8 REGISTRATION STATEMENT UNDER THE SECURITIES ACT OF 1933 SERVICENOW, INC. (Exact name of registrant as specified in its charter) Delaware 20-2056195 (State or other jurisdiction of incorporati

October 14, 2022 EX-4.5

Form of Restricted Share Unit Award Agreement under Era Software, Inc. 2019 Stock Incentive Plan, as amended.

Exhibit 4.5 Finite Automata, Inc. 2019 stock INCENTIVE PLAN NOTICE OF GLOBAL RESTRICTED STOCK UNIT AWARD Unless otherwise defined herein, the terms defined in the Finite Automata, Inc. (now known as Era Software, Inc., the ?Company?) 2019 Stock Incentive Plan, as amended and restated (the ?Plan?) shall have the same meanings in this Notice of Global Restricted Stock Unit Award and the electronic r

October 14, 2022 EX-FILING FEES

Filing Fee Table.

Exhibit 107 Calculation of Filing Fee Tables Form S-8 (Form Type) ServiceNow, Inc.

September 16, 2022 CORRESP

*****

September 16, 2022 VIA EDGAR U.S. Securities and Exchange Commission Division of Corporation Finance Disclosure Review Program 100 F Street, N.E. Washington, D.C. 20549 Attention: Jennifer Gowetski Amanda Ravitz Re: ServiceNow, Inc. Definitive Proxy Statement on Schedule 14A Filed on April 22, 2022 File No. 001-35580 Dear Ms. Gowetski and Ms. Ravitz: ServiceNow, Inc. (the ?Company?) hereby sets fo

August 24, 2022 8-K

Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): August 22, 2022 SERVICENOW, INC.

July 28, 2022 EX-10.4

Form of 2022 Warrant Termination Agreement

EXHIBIT 10.4 WARRANT TERMINATION AGREEMENT dated as of [ ], 2022 [Between] [Among] SERVICENOW, INC. [and [DEALER NAME]] [, [DEALER NAME] and [AGENT NAME]] THIS WARRANT TERMINATION AGREEMENT (this ?Agreement?) with respect to the Base Warrants Confirmation (as defined below) is made as of [ ], 2022, [between] [among] ServiceNow, Inc. (?Company?) [and [DEALER NAME] (?Dealer?)] [, [DEALER NAME] (?Dea

July 28, 2022 10-Q

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ? Quarterly Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended June 30, 2022 OR ? Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Commission File Number: 001-35580 SERVICENOW, INC. (Exact na

July 28, 2022 EX-10.1

Related form of global equity agreements under the 2021 Equity Incentive Plan

EXHIBIT 10.1 SERVICENOW, INC. 2021 EQUITY INCENTIVE PLAN NOTICE OF GLOBAL RESTRICTED STOCK UNIT AWARD Unless otherwise defined herein, the terms defined in the ServiceNow, Inc. (the ?Company?) 2021 Equity Incentive Plan (the ?Plan?) shall have the same meanings in this Notice of Global Restricted Stock Unit Award and the electronic representation of this Notice of Global Restricted Stock Unit Awar

July 28, 2022 EX-10.3

Letter of Understanding - International Assignment dated June 22, 2022, between the Registrant and Nicholas Tzitzon

EXHIBIT 10.3 LETTER OF UNDERSTANDING - INTERNATIONAL ASSIGNMENT June 7, 2022 Nick Tzitzon Dear Nick: On behalf of ServiceNow, Inc. (the ?Company?), we are pleased to offer you the opportunity of an international assignment from Waltham, Massachusetts, USA (your ?Home Location?) to Dublin, Ireland (your ?Host Location?), continuing in your current role as Chief Strategy and Corporate Affairs Office

July 28, 2022 EX-10.2

Form of Global Subscription Agreement under the Amended and Restated 2012 Employee Stock Purchase Plan

EXHIBIT 10.2 SERVICENOW, INC. (THE ?COMPANY?) ENROLLMENT/CHANGE FORM AMENDED AND RESTATED 2012 EMPLOYEE STOCK PURCHASE PLAN (?ESPP?) (Capitalized terms not defined in this form shall have the meaning set forth in the ESPP.) SECTION 1: ACTIONS Check Desired Action: and Complete Sections: ? Enroll in the ESPP 2 + 3 + 4 + 14 ? Change Contribution Percentage 2 + 4 + 14 ? Discontinue Contributions 2 +

July 27, 2022 8-K

Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers, Financial Statements and Exhibits, Results of Operations and Financial Condition

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): July 25, 2022 SERVICENOW, INC.

July 27, 2022 EX-99.1

ServiceNow Reports Second Quarter 2022 Financial Results

ServiceNow Reports Second Quarter 2022 Financial Results ?Subscription revenues of $1,658 million in Q2 2022, representing 25% year-over-year growth, 29.

June 10, 2022 8-K

Submission of Matters to a Vote of Security Holders

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): June 9, 2022 SERVICENOW, INC.

May 31, 2022 DEFA14A

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934

DEFA14A 1 defa14amay2022.htm DEFA14A UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 Filed by the Registrant Filed by a Party other than the Registrant Check the appropriate box: Preliminary Proxy Statement Confidential, for Use of the Commis

May 31, 2022 DEFA14A

COURTESY COPY OF DEFA 14A

April 28, 2022 10-Q

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ? Quarterly Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended March 31, 2022 OR ? Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Commission File Number: 001-35580 SERVICENOW, INC. (Exact n

April 28, 2022 EX-10.2

Employment Letter Agreement dated November 6, 2017, as amended, by and between Registrant and Lara Caimi

EXHIBIT 10.2 November 6, 2017 Dear Lara: On behalf of ServiceNow, Inc. (the ?Company?), this letter agreement (the ?Agreement?) sets forth the terms and conditions of your appointment as Senior Vice President, Corporate Strategy of the Company. This Agreement amends and restates the letter agreement between the Company and you dated October 23, 2017 (the ?Prior Offer Letter?) in its entirety. 1.Po

April 28, 2022 EX-10.1

Confirmatory Employment Letter Agreement dated January 2, 2018, as amended by and between the Registrant and Christopher Bedi

EXHIBIT 10.1 January 2, 2018 Dear Chris: This letter agreement (the ?Agreement?) is entered into between you and ServiceNow, Inc. (the ?Company?) and is effective as of the date set forth above (the ?Effective Date?). The purpose of this Agreement is to confirm the current terms and conditions of your employment with the Company. 1.Position. You will continue to serve as the Company?s Chief Inform

April 28, 2022 EX-10.3

Employment Letter Agreement dated April 26, 2022, as amended, by and between Registrant and Paul Smith

EXHIBIT 10.3 CONTRACT OF EMPLOYMENT This Agreement (?the Agreement?) is entered into between you and ServiceNow UK Ltd (the ?Company?) and is effective as of February 1, 2022 (the ?Effective Date?). This Agreement sets out details of your employment, which the Company is required to give you under Part 1 of the Employment Rights Act 1996. Parties: ServiceNow UK Ltd whose registered office is 1 Bri

April 27, 2022 EX-99.1

ServiceNow Reports First Quarter 2022 Financial Results

ServiceNow Reports First Quarter 2022 Financial Results ?ServiceNow exceeds high end of guidance across all Q1 2022 metrics; raises mid-point of 2022 subscription revenues guidance and expects growth to accelerate year-over-year on a constant currency basis ?Subscription revenues of $1,631 million in Q1 2022, representing 26% year-over-year growth, 29% adjusted for constant currency ?Total revenues of $1,722 million in Q1 2022, representing 27% year-over-year growth, 29% adjusted for constant currency ?Current remaining performance obligations of $5.

April 27, 2022 8-K

Financial Statements and Exhibits, Results of Operations and Financial Condition

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (Date of earliest event reported): April 27, 2022 SERVICENOW, INC.

April 22, 2022 DEF 14A

DEF 14A

April 22, 2022 DEFA14A

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934

DEFA14A 1 defa14aapril2022.htm DEFA14A UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 Filed by the Registrant Filed by a Party other than the Registrant Check the appropriate box: Preliminary Proxy Statement Confidential, for Use of the Comm

April 22, 2022 DEF 14A

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 Filed by the Registrant þ Filed by a Party other than the Registrant o Check the appropriate box: o Preliminary Proxy Statement o Confidential, for Use of the Commission Only (as permitted by Ru

February 10, 2022 SC 13G/A

NOW / ServiceNow Inc / VANGUARD GROUP INC - SCHEDULE 13G/A Passive Investment

SC 13G/A 1 tv01872-servicenowinc.htm SCHEDULE 13G/A SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Schedule 13G Under the Securities Exchange Act of 1934 (Amendment No.: 7)* Name of issuer: ServiceNow Inc. Title of Class of Securities: Common Stock CUSIP Number: 81762P102 Date of Event Which Requires Filing of this Statement: December 31, 2021 Check the appropriate box to designate the

February 3, 2022 EX-10.25

Employment Agreement dated August 20, 2021 by and between Registrant and Nicholas Tzitzon.

EXHIBIT 10.25 August 20, 2021 Nick Tzitzon Dear Nick: This letter agreement (the ?Agreement?) is entered into between you and ServiceNow, Inc. (the ?Company?) and is effective as of September 1, 2021 (the ?Effective Date?). The purpose of this Agreement is to confirm the current terms and conditions of your employment with the Company. 1.Position. Effective as of the Effective Date, you will serve

February 3, 2022 10-K

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K ☒ Annual Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the fiscal year ended December 31, 2021 ☐ Transition report pursuant to Secti

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K ? Annual Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the fiscal year ended December 31, 2021 OR ? Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Commission File Number: 001-35580 SERVICENOW, INC. (Exact name of registran

February 3, 2022 EX-4.5

Description of Registrant’s Securities Registered Under Section 12 of the Exchange Act

EXHIBIT 4.5 DESCRIPTION OF THE REGISTRANT?S SECURITIES REGISTERED PURSUANT TO SECTION 12 OF THE SECURITIES EXCHANGE ACT OF 1934 As of December 31, 2021, ServiceNow, Inc. (?ServiceNow,? the ?Company,? or ?us?) had one class of securities registered under Section 12 of the Securities Exchange Act of 1934, as amended, our common stock, $0.001 par value per share. Description of Common Stock The follo

February 3, 2022 EX-21.1

Subsidiaries of the Registrant

EXHIBIT 21.1 SUBSIDIARIES Name of Subsidiary Jurisdiction of Incorporation or Organization ServiceNow Australia Pty Ltd Australia ServiceNow GmbH Austria ServiceNow Belgium BV Belgium Sweagle NV Belgium ServiceNow Brasil Gerenciamento de Servicos Ltda Brazil ServiceNow Canada Inc. Canada DotWalk, Inc. Delaware ITapp Inc. Delaware Lightstep, Inc. Delaware Loom Systems, Inc. Delaware Rupert Labs, In

January 26, 2022 EX-99.2

ServiceNow announces executive leadership promotions As market opportunities expand, ServiceNow scales strong leadership team

ServiceNow announces executive leadership promotions As market opportunities expand, ServiceNow scales strong leadership team Santa Clara, Calif.

January 26, 2022 EX-99.1

ServiceNow Reports Fourth Quarter and Full-Year 2021 Financial Results

ServiceNow Reports Fourth Quarter and Full-Year 2021 Financial Results ?ServiceNow exceeds high end of guidance across all Q4 2021 metrics; expects strong 2022 subscription revenues growth with constant currency subscription revenues growth acceleration year-over-year in Q1 2022 ?Subscription revenues of $1,523 million in Q4 2021, representing 29% year-over-year growth, 30% adjusted for constant currency ?Current remaining performance obligations of $5.

January 26, 2022 8-K

Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers, Financial Statements and Exhibits, Results of Operations and Financial Condition

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (date of earliest event reported): January 25, 2022 SERVICENOW, INC.

December 17, 2021 8-K

Other Events

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (date of earliest event reported): December 13, 2021 SERVICENOW, INC.

October 28, 2021 10-Q

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ? Quarterly Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended September 30, 2021 OR ? Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Commission File Number: 001-35580 SERVICENOW, INC. (Exa

October 28, 2021 EX-10.1

Employment Letter Agreement dated June 18, 2021 by and between the Registrant and Jacqueline Canney.

EXHIBIT 10.1 June 18, 2021 Jacqui Canney Dear Jacqui: On behalf of ServiceNow, Inc. (the ?Company?), this letter agreement (the ?Agreement?) sets forth the terms and conditions of your employment as Chief Talent Officer of the Company. 1.Position. Effective on your Start Date (as defined below), you will serve as the Company?s Chief Talent Officer reporting directly to the Company?s Chief Executiv

October 27, 2021 8-K

Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (date of earliest event reported): October 26, 2021 SERVICENOW, INC.

October 27, 2021 8-K

Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers, Financial Statements and Exhibits, Results of Operations and Financial Condition

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (date of earliest event reported): October 26, 2021 SERVICENOW, INC.

October 27, 2021 EX-99.1

ServiceNow Reports Third Quarter 2021 Financial Results

ServiceNow Reports Third Quarter 2021 Financial Results ?Subscription revenues of $1,427 million in Q3 2021, representing 31% year-over-year growth, 30% adjusted for constant currency ?Current remaining performance obligations of $5.

September 16, 2021 8-K

Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (date of earliest event reported): September 14, 2021 SERVICENOW, INC.

August 25, 2021 EX-99.1

ServiceNow Appoints Uber CTO Sukumar Rathnam to its Board of Directors

Exhibit 99.1 ServiceNow Appoints Uber CTO Sukumar Rathnam to its Board of Directors SANTA CLARA, Calif., August 25, 2021 ? ServiceNow (NYSE: NOW), the leading workflow company that makes work, work better for people, today announced the appointment of Uber CTO Sukumar Rathnam to its board of directors, bringing the total number of directors on ServiceNow?s board to 12. ?Sukumar has been at the for

August 25, 2021 8-K

Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers, Financial Statements and Exhibits

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (date of earliest event reported): August 20, 2021 SERVICENOW, INC.

August 2, 2021 8-K

Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers, Financial Statements and Exhibits

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (date of earliest event reported): July 28, 2021 SERVICENOW, INC.

August 2, 2021 EX-99.1

ServiceNow Appoints Former Deloitte CIO Larry Quinlan to Its Board of Directors

Exhibit 99.1 ServiceNow Appoints Former Deloitte CIO Larry Quinlan to Its Board of Directors SANTA CLARA, Calif., August 2, 2021- ServiceNow (NYSE: NOW), the leading workflow company that makes work, work better for people, today announced the appointment of former Deloitte CIO Larry Quinlan to its board of directors, bringing the total number of directors on ServiceNow?s board to 11. ?Larry?s vis

July 29, 2021 EX-10.6

Related form of equity agreements under the Amended and Restated LightStep, Inc. 2013 Stock Plan

EXHIBIT 10.6 LIGHTSTEP, INC. 2013 STOCK PLAN NOTICE OF GLOBAL RESTRICTED STOCK UNIT AWARD Grantee has been granted the following award of Restricted Stock Units (the ?RSUs?) with respect to shares of Common Stock of LightStep, Inc. (the ?Company?), subject to the terms and conditions herein. Reference is hereby made to that certain Agreement and Plan of Merger, dated as of May 7, 2021 (the ?Merger

July 29, 2021 EX-10.4

Related form of equity agreements under the

EXHIBIT 10.4 SERVICENOW, INC. 2021 EQUITY INCENTIVE PLAN NOTICE OF GLOBAL PERFORMANCE STOCK OPTION GRANT Unless otherwise defined herein, the terms defined in the ServiceNow, Inc. (the ?Company?) 2021 Equity Incentive Plan (the ?Plan?) shall have the same meanings in this Notice of Global Performance Stock Option Grant and the electronic representation of this Notice of Global Performance Stock Op

July 29, 2021 10-Q

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ? Quarterly Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended June 30, 2021 OR ? Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Commission File Number: 001-35580 SERVICENOW, INC. (Exact na

July 29, 2021 EX-10.5

Form of Subscription Agreement under the Amended and Restated 2012 Employee Stock Purchase Plan

EXHIBIT 10.5 Enrollment/Change Form SERVICENOW, INC. (the ?Company?) AMENDED AND RESTATED 2012 EMPLOYEE STOCK PURCHASE PLAN (?ESPP?) (Capitalized terms not defined in this form shall have the meaning set forth in the ESPP.) SECTION 1: ACTIONS Check Desired Action: Enroll in the ESPP Change Contribution Percentage Discontinue Contributions AND Complete Sections: 2 + 3 + 4 + 14 2 + 4 + 14 2 + 5 + 14

July 28, 2021 8-K

Financial Statements and Exhibits, Results of Operations and Financial Condition

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (date of earliest event reported): July 28, 2021 SERVICENOW, INC.

July 28, 2021 EX-99.1

ServiceNow Reports Second Quarter 2021 Financial Results

ServiceNow Reports Second Quarter 2021 Financial Results ?Subscription revenues of $1,330 million in Q2 2021, representing 31% year-over-year growth, 27% adjusted for constant currency ?Current remaining performance obligations of $4.

June 17, 2021 S-8

As filed with the Securities and Exchange Commission on June 17, 2021

As filed with the Securities and Exchange Commission on June 17, 2021 Registration No.

June 17, 2021 EX-4.5

Amended and Restated LightStep, Inc. 2013 Stock Plan

EXHIBIT 4.5 LightStep, Inc. 2013 Stock Plan Adopted on October 11, 2013 amended and restated May 7, 2021 TABLE OF CONTENTS Page SECTION 1. ESTABLISHMENT AND PURPOSE 1 SECTION 2. ADMINISTRATION 1 (a)Committees of the Board of Directors 1 (b)Authority of the Board of Directors 1 SECTION 3. ELIGIBILITY 1 (a)General Rule 1 (b)Ten-Percent Stockholders 1 SECTION 4. STOCK SUBJECT TO PLAN 2 (a)Basic Limit

June 9, 2021 EX-10.2

Amended and Restated 2012 Employee Stock Purchase Plan

EXHIBIT 10.2 SERVICENOW, INC. AMENDED AND RESTATED 2012 EMPLOYEE STOCK PURCHASE PLAN 1.Establishment of Plan. ServiceNow, Inc. proposes to grant options to purchase shares of Common Stock to eligible employees of the Company and its Participating Corporations (as hereinafter defined) pursuant to this Plan. The Company intends this Plan to qualify as an ?employee stock purchase plan? under Section

June 9, 2021 EX-3.2

Restated Bylaws of Registrant

EXHIBIT 3.2 SERVICENOW, INC. a Delaware Corporation RESTATED BYLAWS As amended on June 7, 2021 SERVICENOW, INC. a Delaware Corporation RESTATED BYLAWS As amended on June 7, 2021 ARTICLE I: STOCKHOLDERS Section 1.1: Annual Meetings. An annual meeting of stockholders shall be held for the election of directors at such date and time as the Board of Directors of the Corporation (the ?Board?) shall eac

June 9, 2021 8-K

Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers, Amendments to Articles of Incorporation or Bylaws; Change in Fiscal Year, Financial Statements and Exhibits, Submission of Matters to a Vote of Security Holders

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (date of earliest event reported): June 7, 2021 SERVICENOW, INC.

June 9, 2021 EX-3.1

Restated Certificate of Incorporation of Registrant, as amended

EXHIBIT 3.1 CERTIFICATE OF AMENDMENT TO THE RESTATED CERTIFICATE OF INCORPORATION OF SERVICENOW, INC. ServiceNow, Inc. (the ?Corporation?), a corporation organized and existing under and by virtue of the provisions of the General Corporation Law of the State of Delaware (the ?General Corporation Law?) does hereby certify as follows: FIRST: The name of this corporation is ServiceNow, Inc. This corp

June 7, 2021 EX-4.5

2021 Equity Incentive Plan

EX-4.5 2 ex45-2021equityincentivepl.htm EX-4.5 EXHIBIT 4.5 SERVICENOW, INC. 2021 EQUITY INCENTIVE PLAN 1.PURPOSE. The purpose of this Plan is to provide incentives to attract, retain, and motivate eligible persons whose present and potential contributions are important to the success of the Company, and any Parents, Subsidiaries, and Affiliates that exist now or in the future, by offering them an

June 7, 2021 S-8

As filed with the Securities and Exchange Commission on June 7, 2021

As filed with the Securities and Exchange Commission on June 7, 2021 Registration No.

May 25, 2021 DEFA14A

COURTESY COPY OF DEFA 14A

Shareholder Engagement May 25, 2021® 2021 ServiceNow, Inc. All Rights Reserved. Safe Harbor This presentation contains “forward-looking” statements that are based on our management’s beliefs and assumptions and on information currently available to management. Forward-looking statements include information concerning our possible or assumed strategy, future operations, financing plans, operating m

May 25, 2021 DEFA14A

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934

DEFA14A 1 defa14amay2021.htm DEFA14A UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 Filed by the Registrant þ Filed by a Party other than the Registrant o Check the appropriate box: o Preliminary Proxy Statement o Confidential, for Use of th

April 29, 2021 10-Q

Quarterly Report - 10-Q

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ? Quarterly Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended March 31, 2021 OR ? Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Commission File Number: 001-35580 SERVICENOW, INC. (Exact n

April 29, 2021 S-3ASR

- S-3ASR

S-3ASR 1 nowforms-3asr.htm S-3ASR As filed with the Securities and Exchange Commission on April 28, 2021 Registration No. 333- UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM S-3 REGISTRATION STATEMENT UNDER THE SECURITIES ACT OF 1933 SERVICENOW, INC. (Exact name of registrant as specified in its charter) Delaware (State or other jurisdiction of incorporation or organi

April 29, 2021 EX-10.4

Separation Agreement dated February 24, 2021 by and between the Registrant and Gabrielle Toledano

EXHIBIT 10.4 February 24, 2021 Gabrielle Toledano Re: Separation Agreement Dear Gaby: You have been employed by ServiceNow, Inc. (the ?Company?) pursuant to the terms of an Employment Agreement dated October 21, 2020 (the ?Employment Agreement?). You and the Company have mutually agreed to terminate the Employment Agreement pursuant to the terms and conditions set forth in this separation agreemen

April 29, 2021 EX-10.3

Form of Warrant Termination Agreement

WARRANT TERMINATION AGREEMENT dated as of [ ], 2021 dated as of [ ], 2021 Between SERVICENOW, INC.

April 28, 2021 EX-99.1

ServiceNow Reports First Quarter 2021 Financial Results

ServiceNow Reports First Quarter 2021 Financial Results ?Subscription revenues of $1,293 million in Q1 2021, representing 30% year-over-year growth, 26% adjusted for constant currency ?Current remaining performance obligations of $4.

April 28, 2021 8-K

Financial Statements and Exhibits, Results of Operations and Financial Condition

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (date of earliest event reported): April 28, 2021 SERVICENOW, INC.

April 26, 2021 DEF 14A

DEF 14A

2225LawsonLane SantaClara,California95054 April26,2021 ToOurShareholders, You are cordially invited to attend the 2021 Annual Meeting of Shareholders of ServiceNow, Inc.

April 26, 2021 DEFA14A

- DEFA14A

DEFA14A 1 defa14aapril2021.htm DEFA14A UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 Filed by the Registrant þ Filed by a Party other than the Registrant o Check the appropriate box: o Preliminary Proxy Statement o Confidential, for Use of

April 26, 2021 DEF 14A

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934

DEF 14A 1 a2021defproxystatement6p.htm DEF 14A UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 Filed by the Registrant þ Filed by a Party other than the Registrant o Check the appropriate box: o Preliminary Proxy Statement o Confidential, for

April 16, 2021 EX-10.1

and each of Gina Mastantuono, Chirantan J. Desai, Kevin Haverty and Russell S. Elmer.

Exhibit 10.1 Form of Amendment to Employment Agreement This Amendment No. [ ] (this ?Amendment?) to that certain Employment Agreement by and between ServiceNow, Inc. (the ?Company?) and [ ] (?Executive?), dated as of [ ] (as may be amended, supplemented or modified from time to time, the ?Employment Agreement?), is made and entered into by and between the Company and Executive, effective as of [[

April 16, 2021 8-K

Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers, Financial Statements and Exhibits

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (date of earliest event reported): April 15, 2021 SERVICENOW, INC.

April 16, 2021 PRE 14A

- PRE 14A

PRE 14A 1 a2021preliminaryproxystate.htm PRE 14A UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 Filed by the Registrant þ Filed by a Party other than the Registrant o Check the appropriate box: þ Preliminary Proxy Statement o Confidential, f

February 12, 2021 EX-99.2

Form of Restricted Share Unit Award Agreement under Element AI Inc. 2020 Restricted Share Unit Plan

Exhibit 99.2 ELEMENT AI INC. 2020 RESTRICTED SHARE UNIT PLAN NOTICE OF RESTRICTED SHARE UNIT GRANT GRANT NUMBER: Unless otherwise defined herein, the terms defined in the Element AI Inc. (the ?Company?) 2020 Restricted Share Unit Plan (the ?Plan?) shall have the same meanings in this Notice of Restricted Share Unit Grant (the ?Notice?). Name: You (?Participant?) have been granted an award of Restr

February 12, 2021 EX-10.19

Employment Agreement dated October 21, 2020 between the Registrant and Gabrielle Toledano

Exhibit 10.19 October 21, 2020 Gabrielle Toledano Dear Gaby: On behalf of ServiceNow, Inc. (the ?Company?), this letter agreement (the ?Agreement?) sets forth the terms and conditions of your employment as Chief Talent Officer of the Company. 1.Position. Effective on your Start Date (as defined below), you will serve as the Company?s Chief Talent Officer reporting to the Company?s Chief Executive

February 12, 2021 S-8

- S-8

As filed with the Securities and Exchange Commission on February 11, 2021 Registration No.

February 12, 2021 10-K

Annual Report - 10-K

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K ? Annual Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the fiscal year ended December 31, 2020 OR ? Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Commission File Number: 001-35580 SERVICENOW, INC. (Exact name of registran

February 12, 2021 EX-10.7

Form of Subscription Agreement under 2012 Employee Stock Purchase Plan, adopted as of October 26, 2020

Exhibit 10.7 UK Participants: Note that by accepting this Enrollment/Change Form on the Fidelity Brokerage Services LLC enrollment page you hereby agree to accept all liability for secondary Class 1 NICs that may be payable by the Company and/or the Employer in connection with your participation in the ESPP and any event giving rise to Tax-Related Items. You further agree to the ?Election To Trans

February 12, 2021 EX-99.1

Element AI Inc. 2020 Restricted Share Unit Plan

Exhibit 99.1 ELEMENT AI INC. 2020 RESTRICTED SHARE UNIT PLAN ARTICLE 1 DEFINED TERMS 1.1 Where used herein, the following terms shall have the following meanings, respectively: a."Affiliate" means, with respect to any Person, any other Person that directly or indirectly through one or more intermediaries controls, or is controlled by, or is under common control with, such Person, including any gen

February 12, 2021 EX-21.1

Subsidiaries of the Registrant

EXHIBIT 21.1 SUBSIDIARIES Name of Subsidiary Jurisdiction of Incorporation or Organization ServiceNow Australia Pty Ltd Australia ServiceNow GmbH Austria ServiceNow Belgium BV Belgium ServiceNow Brasil Gerenciamento de Servicos Ltda Brazil ServiceNow Canada Inc. Canada ITapp Inc. Delaware Loom Systems, Inc. Delaware Rupert Labs, Inc. Delaware ServiceNow Delaware LLC Delaware ServiceNow Denmark ApS

February 10, 2021 SC 13G/A

SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Schedule 13G Under the Securities Exchange Act of 1934 (Amendment No.: 6)*

SC 13G/A 1 tv01813-servicenowinc.htm SCHEDULE 13G/A SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Schedule 13G Under the Securities Exchange Act of 1934 (Amendment No.: 6)* Name of issuer: ServiceNow Inc. Title of Class of Securities: Common Stock CUSIP Number: 81762P102 Date of Event Which Requires Filing of this Statement: December 31, 2020 Check the appropriate box to designate the

January 27, 2021 8-K

Financial Statements and Exhibits, Results of Operations and Financial Condition - 8-K

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (date of earliest event reported): January 27, 2021 SERVICENOW, INC.

January 27, 2021 EX-99.1

ServiceNow Reports Fourth Quarter and Full-Year 2020 Financial Results

ServiceNow Reports Fourth Quarter and Full-Year 2020 Financial Results •Subscription revenues of $1,184 million in Q4 2020, representing 32% year-over-year growth, 29% adjusted for constant currency •Subscription billings of $1,828 million in Q4 2020, representing 41% year-over-year growth, 38% adjusted for constant currency and duration •1,093 total customers with over $1 million in annual contract value SANTA CLARA, Calif.

January 14, 2021 8-K

Financial Statements and Exhibits, Completion of Acquisition or Disposition of Assets - 8-K

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (date of earliest event reported): January 8, 2021 SERVICENOW, INC.

November 13, 2020 8-K

Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers, Financial Statements and Exhibits - 8-K

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (date of earliest event reported): November 10, 2020 SERVICENOW, INC.

October 29, 2020 EX-10.1

Confirmatory Employment Letter Agreement dated February 22, 2018, between the Registrant and Kevin Haverty

Exhibit 10.1 February 22, 2018 Kevin Haverty Dear Kevin: This letter agreement (the “Agreement”) is entered into between you and ServiceNow, Inc. (the “Company”) and is effective as of the date set forth above (the “Effective Date”). The purpose of this Agreement is to confirm the current terms and conditions of your employment with the Company. 1.Position. You will continue to serve as the Compan

October 29, 2020 EX-10.5

Compromise and Release Agreement dated October 26, 2020 by and between the Registrant and Pat Wadors

Exhibit 10.5 October 26, 2020 Ms. Pat Wadors Re: Compromise and Release Dear Pat: This letter sets forth the substance of the Compromise and Release Agreement (the “Agreement”) between you ServiceNow, Inc. (the “Company”) concerning the administration of certain provisions set forth in your offer letter agreement between you and the Company dated December 30, 2017. Reference is made to the followi

October 29, 2020 EX-10.3

Form of Call Option Termination Agreement

Exhibit 10.3 CALL OPTION TERMINATION AGREEMENT dated as of [], 2020 Between SERVICENOW, INC. and [JPMORGAN CHASE BANK, NATIONAL ASSOCIATION, LONDON BRANCH][CITIBANK, N.A.][GOLDMAN SACHS & CO. LLC][MORGAN STANLEY & CO. INTERNATIONAL PLC] THIS CALL OPTION TERMINATION AGREEMENT (this “Agreement”) with respect to the Call Option Confirmations (as defined below) is made as of [], 2020 between ServiceNo

October 29, 2020 EX-10.4

Form of Warrant Termination Agreement

Exhibit 10.4 WARRANT TERMINATION AGREEMENT dated as of [], 2020 Between SERVICENOW, INC. and [JPMORGAN CHASE BANK, NATIONAL ASSOCIATION, LONDON BRANCH][CITIBANK, N.A.][GOLDMAN SACHS & CO. LLC][MORGAN STANLEY & CO. INTERNATIONAL PLC] THIS WARRANT TERMINATION AGREEMENT (this “Agreement”) with respect to the Warrants Confirmations (as defined below) is made as of [], 2020, between ServiceNow, Inc. (“

October 29, 2020 EX-10.2

Form of Repurchase Agreement

Exhibit 10.2 REPURCHASE AGREEMENT [●] (the “Undersigned”), for itself and on behalf of the beneficial owners listed on Exhibit A hereto (“Accounts”) for whom the Undersigned holds contractual and investment authority, enters into this Repurchase Agreement (this “Agreement”) with SERVICENOW, INC., a Delaware corporation (the “Company”), on [], 2020 whereby the Company will repurchase (the “Repurcha

October 29, 2020 10-Q

Quarterly Report - 10-Q

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ Quarterly Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended September 30, 2020 OR ☐ Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Commission File Number: 001-35580 SERVICENOW, INC. (Exa

October 28, 2020 EX-99.1

ServiceNow Reports Third Quarter 2020 Financial Results

ServiceNow Reports Third Quarter 2020 Financial Results •Subscription revenues of $1,091 million in Q3 2020, representing 31% year-over-year growth, 29% adjusted for constant currency •41 transactions over $1 million in net new annual contract value in Q3 2020 •1,012 total customers with over $1 million in annual contract value •Company raises full-year guidance SANTA CLARA, Calif.

October 28, 2020 8-K

Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers, Financial Statements and Exhibits, Results of Operations and Financial Condition - 8-K

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (date of earliest event reported): October 26, 2020 SERVICENOW, INC.

September 15, 2020 8-K

Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers, Financial Statements and Exhibits - 8-K

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (date of earliest event reported): September 11, 2020 SERVICENOW, INC.

August 11, 2020 8-K

Entry into a Material Definitive Agreement, Financial Statements and Exhibits, Creation of a Direct Financial Obligation or an Obligation under an Off-Balance Sheet Arrangement of a Registrant, Other Events

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (date of earliest event reported): August 11, 2020 SERVICENOW, INC.

August 11, 2020 EX-4.1

Indenture, dated August 11, 2020, by and between the Registrant and Wells Fargo Bank, National Association

EX-4.1 Exhibit 4.1 SERVICENOW, INC. And WELLS FARGO BANK, NATIONAL ASSOCIATION, as Trustee INDENTURE Dated as of August 11, 2020 SENIOR DEBT SECURITIES TABLE OF CONTENTS Page ARTICLE 1 DEFINITIONS AND INCORPORATION BY REFERENCE 1.1 DEFINITIONS 1 1.2 OTHER DEFINITIONS 5 1.3 INCORPORATION BY REFERENCE OF TRUST INDENTURE ACT 6 1.4 RULES OF CONSTRUCTION 6 ARTICLE 2 THE SECURITIES 2.1 ISSUABLE IN SERIE

August 11, 2020 EX-4.2

First Supplemental Indenture (including Form of Note), dated August 11, 2020, by and between the Registrant and Wells Fargo Bank, National Association

EX-4.2 Exhibit 4.2 SERVICENOW, INC. as Issuer and WELLS FARGO BANK, NATIONAL ASSOCIATION, as Trustee FIRST SUPPLEMENTAL INDENTURE Dated as of August 11, 2020 $1,500,000,000 of 1.400% Notes due 2030 THIS FIRST SUPPLEMENTAL INDENTURE (the “First Supplemental Indenture”) is dated as of August 11, 2020 between SERVICENOW, INC., a Delaware corporation (the “Company”), and Wells Fargo Bank, National Ass

August 11, 2020 EX-25.1

1939, as amended, of Wells Fargo Bank, National Association, dated as of July 30, 2020

EX-25.1 5 d18413dex251.htm EX-25.1 Exhibit 25.1 UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM T-1 STATEMENT OF ELIGIBILITY UNDER THE TRUST INDENTURE ACT OF 1939 OF A CORPORATION DESIGNATED TO ACT AS TRUSTEE ☐ CHECK IF AN APPLICATION TO DETERMINE ELIGIBILITY OF A TRUSTEE PURSUANT TO SECTION 305(b) (2) WELLS FARGO BANK, NATIONAL ASSOCIATION (Exact name of trustee as sp

August 10, 2020 8-K

Entry into a Material Definitive Agreement, Financial Statements and Exhibits, Other Events

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (date of earliest event reported): August 6, 2020 SERVICENOW, INC.

August 10, 2020 EX-99.1

ServiceNow Announces Offering of Senior Notes

EX-99.1 Exhibit 99.1 ServiceNow Announces Offering of Senior Notes SANTA CLARA, Calif. – August 6, 2020 – ServiceNow, Inc. (NYSE: NOW) (“ServiceNow”) today announced that it intends to offer, subject to market conditions and other factors, senior notes (the “Notes”) in a registered public offering. ServiceNow expects to use the net proceeds from the offering of the Notes (i) to repurchase for cash

August 10, 2020 EX-99.2

ServiceNow Prices $1.5 Billion Offering of Senior Notes

EX-99.2 Exhibit 99.2 ServiceNow Prices $1.5 Billion Offering of Senior Notes SANTA CLARA, Calif. – August 6, 2020 – ServiceNow, Inc. (NYSE: NOW) (“ServiceNow”) today announced that it has priced a public offering of $1.5 billion aggregate principal amount of 1.400% senior notes due 2030 (the “Notes”). The Notes will be senior unsecured obligations of ServiceNow and will accrue interest payable sem

August 10, 2020 424B5

CALCULATION OF REGISTRATION FEE Title of Each Class of Securities to be Registered Amount to be Registered Maximum Offering Price Per Unit Maximum Aggregate Offering Price Amount of Registration Fee(1) 1.400% Notes due 2030 $1,500,000,000 99.626% $1,

424B5 Table of Contents Filed Pursuant to 424(b)(5) Registration No. 333-224670 CALCULATION OF REGISTRATION FEE Title of Each Class of Securities to be Registered Amount to be Registered Maximum Offering Price Per Unit Maximum Aggregate Offering Price Amount of Registration Fee(1) 1.400% Notes due 2030 $1,500,000,000 99.626% $1,494,390,000 $193,971.82 (1) The filing fee is calculated in accordance

August 10, 2020 EX-1.1

Underwriting Agreement, dated August 6, 2020, by and among ServiceNow, Inc. and Barclays Capital Inc., Citigroup Global Markets Inc., and J.P. Morgan Securities LLC, as the representatives of the underwriters named on Schedule II thereto.

EX-1.1 Exhibit 1.1 ServiceNow, Inc. 1.400 % Notes due 2030 Underwriting Agreement New York, New York August 6, 2020 Barclays Capital Inc. Citigroup Global Markets Inc. J.P. Morgan Securities LLC As Representatives of the several Underwriters c/o Barclays Capital Inc. 745 Seventh Avenue New York, New York 10019 c/o Citigroup Global Markets Inc. 388 Greenwich Street New York, New York 10013 c/o J.P.

August 6, 2020 FWP

SERVICENOW, INC. Pricing Term Sheet 1.400% Notes due 2030 Issuer: ServiceNow, Inc. Format: SEC Registered Title: 1.400% Notes due 2030 Principal Amount: $1,500,000,000 Maturity Date: September 1, 2030 Coupon: 1.400% Ratings*: Baa1 by Moody’s Investor

FWP Filed pursuant to Rule 433 Registration No. 333-224670 Issuer Free Writing Prospectus dated August 6, 2020 Relating to Preliminary Prospectus Supplement dated August 6, 2020 $1,500,000,000 SERVICENOW, INC. Pricing Term Sheet 1.400% Notes due 2030 Issuer: ServiceNow, Inc. Format: SEC Registered Title: 1.400% Notes due 2030 Principal Amount: $1,500,000,000 Maturity Date: September 1, 2030 Coupon

August 6, 2020 424B2

SUBJECT TO COMPLETION, DATED AUGUST 6, 2020

424B2 1 d910845d424b2.htm 424B2 Table of Contents Filed Pursuant to 424(b)(2) Registration No. 333-224670 The information contained in this preliminary prospectus supplement and the accompanying prospectus is not complete and may be changed. A registration statement relating to the securities has been declared effective by the Securities and Exchange Commission. This preliminary prospectus supplem

July 30, 2020 EX-10.3

Form of Subscription Agreement under 2012 Employee Stock Purchase Plan, adopted as of April 16, 2020

EX-10.3 4 now-20200630xex103.htm EX-10.3 Exhibit 10.3 UK Participants: Note that by accepting this Enrollment/Change Form on the Fidelity Brokerage Services LLC enrollment page you hereby agree to accept all liability for secondary Class 1 NICs that may be payable by the Company and/or the Employer in connection with your participation in the ESPP and any event giving rise to Tax-Related Items. Yo

July 30, 2020 10-Q

Quarterly Report - 10-Q

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ Quarterly Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended June 30, 2020 OR ☐ Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Commission File Number: 001-35580 SERVICENOW, INC. (Exact na

July 30, 2020 EX-10.1

Form of Stock Option Award Agreement under 2012 Equity Incentive Plan, adopted as of April 16, 2020

Exhibit 10.1 SERVICENOW, INC. 2012 EQUITY INCENTIVE PLAN NOTICE OF GLOBAL STOCK OPTION GRANT Unless otherwise defined herein, the terms defined in the ServiceNow, Inc. (the “Company”) 2012 Equity Incentive Plan (the “Plan”) shall have the same meanings in this Notice of Global Stock Option Grant and the electronic representation of this Notice of Global Stock Option Grant established and maintaine

July 30, 2020 EX-10.2

Form of Restricted Stock Unit Award Agreement under 2012 Equity Incentive Plan, adopted as of April 16, 2020

Exhibit 10.2 SERVICENOW, INC. 2012 EQUITY INCENTIVE PLAN NOTICE OF GLOBAL RESTRICTED STOCK UNIT AWARD GRANT ID NUMBER: Unless otherwise defined herein, the terms defined in the ServiceNow, Inc. (the “Company”) 2012 Equity Incentive Plan (the “Plan”) shall have the same meanings in this Notice of Global Restricted Stock Unit Award (the “Notice”). Name: You (“Participant”) have been granted an award

July 29, 2020 EX-99.1

ServiceNow Reports Second Quarter 2020 Financial Results

EX-99.1 2 erq2fy20-document.htm EX-99.1 ServiceNow Reports Second Quarter 2020 Financial Results •ServiceNow achieves $4 billion subscription revenues annual run rate •Subscription revenues of $1,016 million in Q2 2020, representing 30% year-over-year growth, 32% adjusted for constant currency •40 transactions over $1 million, including two transactions over $10 million, in net new annual contract

July 29, 2020 EX-99.2

ServiceNow Evolves Go-to-Market Functions to Drive Deeper Customer Success and Engagement, Build an Exceptional Partner Ecosystem and Scale Growth to $10 Billion Executives Kevin Haverty and Lara Caimi Named to New Go-to-Market Leadership Roles; Glob

ServiceNow Evolves Go-to-Market Functions to Drive Deeper Customer Success and Engagement, Build an Exceptional Partner Ecosystem and Scale Growth to $10 Billion Executives Kevin Haverty and Lara Caimi Named to New Go-to-Market Leadership Roles; Global Customer Operations President David Schneider Retiring at End of 2020 SANTA CLARA, Calif.

July 29, 2020 8-K

Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers, Financial Statements and Exhibits, Results of Operations and Financial Condition

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (date of earliest event reported): July 28, 2020 SERVICENOW, INC.

June 19, 2020 EX-3.1

Restated Certificate of Incorporation, as amended

Exhibit 3.1 CERTIFICATE OF AMENDMENT OF RESTATED CERTIFICATE OF INCORPORATION OF SERVICENOW, INC. ServiceNow, Inc. (the “Corporation”), a corporation organized and existing under and by virtue of the provisions of the General Corporation Law of the State of Delaware (the “General Corporation Law”) does hereby certify as follows: FIRST: The name of this corporation is ServiceNow, Inc. This corporat

June 19, 2020 EX-3.2

Restated Bylaws

Exhibit 3.2 SERVICENOW, INC. a Delaware Corporation RESTATED BYLAWS As amended on June 17, 2020 SERVICENOW, INC. a Delaware Corporation RESTATED BYLAWS As amended on June 17, 2020 ARTICLE I: STOCKHOLDERS Section 1.1: Annual Meetings. An annual meeting of stockholders shall be held for the election of directors at such date and time as the Board of Directors of the Corporation (the "Board") shall e

June 19, 2020 8-K

Amendments to Articles of Incorporation or Bylaws; Change in Fiscal Year, Financial Statements and Exhibits, Submission of Matters to a Vote of Security Holders

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (date of earliest event reported): June 17, 2020 SERVICENOW, INC.

June 4, 2020 DEFA14A

- DEFA14A

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 Filed by the Registrant þ Filed by a Party other than the Registrant o Check the appropriate box: o Preliminary Proxy Statement o Confidential, for Use of the Commission Only (as permitted by Ru

April 30, 2020 10-Q

Quarterly Report - 10-Q

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ Quarterly Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended March 31, 2020 OR ☐ Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Commission File Number: 001-35580 SERVICENOW, INC. (Exact n

April 29, 2020 DEFA14A

- DEFA14A

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 Filed by the Registrant þ Filed by a Party other than the Registrant o Check the appropriate box: o Preliminary Proxy Statement o Confidential, for Use of the Commission Only (as permitted by Ru

April 29, 2020 8-K

Financial Statements and Exhibits, Results of Operations and Financial Condition

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (date of earliest event reported): April 29, 2020 SERVICENOW, INC.

April 29, 2020 EX-99.1

ServiceNow Reports First Quarter 2020 Financial Results

ServiceNow Reports First Quarter 2020 Financial Results • Subscription revenues of $995 million in Q1 2020, representing 34% year-over-year growth, 36% adjusted for constant currency • 37 transactions over $1 million in net new annual contract value in Q1 2020, representing 48% year-over-year growth • 933 total customers with over $1 million in annual contract value, representing 30% year-over-year growth SANTA CLARA, Calif.

April 24, 2020 DEFA14A

- DEFA14A

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 Filed by the Registrant þ Filed by a Party other than the Registrant o Check the appropriate box: o Preliminary Proxy Statement o Confidential, for Use of the Commission Only (as permitted by Ru

April 24, 2020 DEF 14A

DEF 14A

2225LawsonLane SantaClara,California95054 April24,2020 ToOurShareholders, You are cordially invited to attend the 2020 Annual Meeting of Shareholders of ServiceNow,I w w nc.

April 24, 2020 DEF 14A

Schedule 14A

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 14A (Rule 14a-101) SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 Filed by the Registrant þ Filed by a Party other than the Registrant o Check the appropriate box: o Preliminary Proxy Statement o Confidential, for Use of the Commission Only (as permitted by Ru

March 27, 2020 8-K

Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers, Financial Statements and Exhibits

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (date of earliest event reported): March 24, 2020 SERVICENOW, INC.

March 27, 2020 EX-10.1

Amendment to Employment Agreement dated March 24, 2020 between the Company and William R. McDermott.

Exhibit 10.1 March 24, 2020 William R. McDermott Dear Bill: On behalf of ServiceNow, Inc. (the “Company”), this amendment (the “Amendment”) to our letter agreement of October 22, 2019 (the “Agreement”) sets forth our further agreement with respect to certain make-whole payments to be made by the Company. The Company acknowledges that, in connection with certain agreements between you and your prio

February 20, 2020 10-K

Annual Report - 10-K

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K ☒ Annual Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the fiscal year ended December 31, 2019 OR ☐ Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Commission File Number: 001-35580 SERVICENOW, INC. (Exact name of registran

February 20, 2020 EX-4.4

Description of Registrant’s Securities Registered Under Section 12 of the Exchange Act

EXHIBIT 4.4 DESCRIPTION OF THE REGISTRANT’S SECURITIES REGISTERED PURSUANT TO SECTION 12 OF THE SECURITIES EXCHANGE ACT OF 1934 As of December 31, 2019, ServiceNow, Inc. (“ServiceNow,” the “Company,” or “us”) had one class of securities registered under Section 12 of the Securities Exchange Act of 1934, as amended: our common stock. Description of Common Stock The following description of our comm

February 20, 2020 EX-21.1

Subsidiaries of the Registrant

EXHIBIT 21.1 SUBSIDIARIES Name of Subsidiary Jurisdiction of Incorporation or Organization ServiceNow Australia Pty. Ltd. Australia ServiceNow GmbH Austria ServiceNow Belgium BVBA Belgium ServiceNow Brasil Gerenciamento de Servicos Ltda Brazil ServiceNow Canada Inc. Canada ITapp Inc. Delaware ServiceNow Delaware LLC Delaware ServiceNow Denmark ApS Denmark ServiceNow Finland Oy Finland ServiceNow F

February 12, 2020 SC 13G/A

NOW / ServiceNow, Inc. / VANGUARD GROUP INC - SCHEDULE 13G/A Passive Investment

SC 13G/A 1 tv01648-servicenowinc.htm SCHEDULE 13G/A SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Schedule 13G Under the Securities Exchange Act of 1934 (Amendment No.: 5)* Name of issuer: ServiceNow Inc Title of Class of Securities: Common Stock CUSIP Number: 81762P102 Date of Event Which Requires Filing of this Statement: December 31, 2019 Check the appropriate box to designate the r

January 29, 2020 8-K

Financial Statements and Exhibits, Results of Operations and Financial Condition

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of report (date of earliest event reported): January 29, 2020 SERVICENOW, INC.

January 29, 2020 EX-99.1

ServiceNow Reports Fourth Quarter and Full-Year 2019 Financial Results

ServiceNow Reports Fourth Quarter and Full-Year 2019 Financial Results • Subscription revenues of $899 million in Q4 2019, representing 35% year-over-year growth, 36% adjusted for foreign currency exchange rates • 76 transactions over $1 million in net new annual contract value in Q4 2019, representing 49% year-over-year growth • 892 total customers with over $1 million in annual contract value, representing 32% year-over-year growth SANTA CLARA, Calif.

November 18, 2019 EX-10.1

Employment Agreement dated November 15, 2019 between the Registrant and Gina Mastantuono

November 15, 2019 Gina Mastantuono Dear Gina: On behalf of ServiceNow, Inc. (the “Company”), this letter agreement (the “Agreement”) sets forth the terms and conditions of your employment as Chief Financial Officer of the Company. 1. Position. Effective on your Start Date (as defined below), you will serve as the Company’s Chief Financial Officer reporting to the Company’s Chief Executive Officer

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